I had been on hold with reservations several moments for extremely long periods of time. A single AA reservations and just one agent instructed me it will Value me an additional $189.00 to fly out following early morning then said that flights had been booked future working day.
On April fifteenth, 2013 I obtained a sign in the mail from you and was incredibly dissatisfied Once i opened the envelope to begin to see the Look at penned out was about one/4th the amount I had initially submitted for reimbursement.
First off, large many thanks and shout out to your Cust Svc rep Laura. She is quite welcoming and was able to handle my dilemma quickly. You should experience very lucky to possess her being an personnel.
I was a first time consumer to on line reservations so I had been very anxious and I produced them concurrently as my brother-in-law from his residence so he could wander me by means of it. At the tip my Charge for the exact same trip was about $a hundred and seventy greater than his. I locked in a very selling price (spherical excursion)of $365 depart $thirty return journey, but was charged $425.12 each in lieu of the $395 Each and every. Charging for seats just for the departure of $60ish, the return flight wasn't a further cost due to the fact there were seats offered collectively at no more cost. I used to be billed both techniques as an alternative to just the departure – so yet another $60ish. I wanted to get my reservation in at the same time as my brother in law so I submitted it and tried to determine following why mine was about $170 far more for the same detail. I'd the confirmation email gonna my get the job done so I could print it out so I didn’t have it available to me from my house. After i went into operate a 2nd working day later on, I could see everything was Completely wrong. After i named AA I used to be transferred all-around and explained to almost nothing might be carried out it was earlier the 24 several hours – I didn’t desire to cancel only get a credit history.
I have to confess that I was selfishly satisfied in order to e book my flight right before your entire other shoppers and the agent was capable to eliminate the charges.
I have produced three attempts to Call shopper service via email messages about a new Intercontinental flight during which I had issues with not just the preferred seats that i did not receive, nevertheless the horrible shopper service wherein my sister and I been given. She was discriminated in opposition to for currently being to big to generally be served food since the tray couldn’t arrive down so the flight attendant reported he couldn’t feed her. Though there were open up seats, and we might have been improved accommodated, rather we had been place near the windows and stuck there with infants.
My partner And that i were booked for honeymoon to NYC on Nov nine, 2015. File locator: VDEURG. On the working day we ended up to depart, Our flight #4378 was cancelled as a consequence of no crew. We were booked for later flight #5738, costing us a 50 % day of vacation. The 2nd flight was then cancelled because of upkeep problem. Numerous alternatives were being offered but very little that may get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Moments Sq. at $317 a night that were non-refundable as it had been fewer than 24 hrs. We ere made available a flight to Dallas that will get us away from Pensacola late but only if we drove one hour away to Fort Walton Beach front airport. We took it, bought in this website late and remaining just after four several hours slumber the following day. That Price us an extra $177.00 in lodge fees. My husband’s baggage in no way arrived in Dallas as we had been promised it might- mine took around one hour to find since it was not over the carousel with the remainder of the flights baggage, We got into NYC every day soon after our honeymoon was to get started on, with a lot of stress and value.
My Buddy of mine booked my Mother a reservation from haiti to miami fl I compensated her $300 to acquire me the fares having said that she didn't instructed me the flight will probably be scheduling with a nonrevenue flight it absolutely was a ridicullus second for all of us, quesion I have Should the seat is just not promise why did she took the money from me
Your customer service representatives are below helpful. Just after trying to show up at a scheduled for months instruction seminar our flight was canceled generating us not able to attend. The one thing offered by American Airlines were being apologies as well as a refund on the flight.
What good is producing your displeasure to this so called “consumer service” if practically nothing is finished to handle the grievance.
Ref: Ticket quantities 0012320492735/2736. We needed to terminate our flight to Puerto Vallarta from Orlando on Sunday, February 7th as a consequence of illness. I fully grasp we are able to use our tickets throughout the yr from day of obtain.
I flew to Ireland on 9/15/15 and returned on 9/25/fifteen. This was my to start with Intercontinental flight and my to start with the perfect time to fly in a few years. The personnel have been awesome along with the food items was excellent. Convenience on the way in which about was Okay as I'd an aisle seat but was in the midst of five seats within the return flight and the person’s chair before me was all of the way back (seemed a little bit even more back again than some) and I was unable to observe motion pictures as it absolutely was much too close and could rarely put my tray all the way down to try to eat. When returning, I retained looking forward to my bag and it just wasn’t there so went into the counter and talk to.
When checking in at IAH, the staff powering the AA desk have been all chatting and speaking about trip. They seem irritated that we had a lot of bags. The additional work was getting within their way. This was not how I anticipated to start my trip.
ok…I not long ago acquired a ticket to fly solo to view my household! YAY…. I go through the good print, and clicked on all baggage costs to view if there might be any.